‌As the world of business becomes increasingly automated and technology continues to advance, now more than ever, it’s important for companies to maintain a human touch. Unlike automated solutions, a human touch can help your business demonstrate empathy and help you understand your customers’ problems more efficiently. There are a...

If you want to effectively gauge and manage the quality of your healthcare benefits program, as well as associated costs and outcomes, you need analytics tools and an insights-based strategy. After all, the ability to predict healthcare performance and analyze program effectiveness can lead to healthier, happier, and more...