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How is Workforce Management Software Helping Construction Companies?

Construction companies deal with multiple processes simultaneously, including workforce management, risk assessment, planning, etc. On average, a 5-6 month-long residential project requires 26-32 workers for smooth completion. If you manually manage the workers' activities, you have to hire additional experts. However, doing so may cost you additional time and money....

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Contact center as a service (CCaaS): transform your contact center and elevate customer experience

Customer experience (CX) plays an important role in deciding whether to continue business with a brand or switch to a competitor. Customer loyalty no longer depends on the product or price alone; crucial is the experience they receive. Tellingly, customers are willing to pay more when CX is great. A...

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