Shipping Policy
Shipping and Handling Charges
- Meritline.com will NOT charge any customer with Hidden fees on their order. All fees and charges will be calculated and displayed after you have entered your shipping information and selected your shipping method. If the shipping fee does NOT appear, please review your information again or contact us after you have placed your order. You can contact meritline via mail to order@meritline.com.
- In order for our system to provide an accurate shipping fee quote, please be sure to enter a valid shipping address. Otherwise, your order will be delayed. Please review the details of your order and inform us of any mistakes so that we can expedite the processing of your order.
Shipping Methods
Please allow 1 to 2 business days for order processing.
- One-Day Shipping
- Two-Day Shipping
- Three-Day Shipping
- Ground service (usually takes 5-7 business days for products shipped from our US warehouse)
- Ground service (usually takes 2-3 weeks for products shipped from our China warehouse)
- USPS Parcel service for P.O. Box, military address (APO/FPO), U.S. Protectorates
- International Shipping (Please read our International order policy)
Important: We do NOT accept a customer's own shipping account (Federal Express, DHL/Airborne, USPS or any other carriers) for any order.
Ground Expedited Service
Ground Expedited Service guarantees 10 business days
delivery from your payment confirmation date. This service is offered for most items shipped from our China warehouse.
If your order was not delivered within the time frame, we
will refund the $1.99 Ground Expedited Service fee back to your credit
cards or PayPal account.
Please note that there are certain scenarios which are
not within our control and could delay your order delivery. In such cases, we
are unable to refund the $1.99 Ground Expedited Service.
They are including but not limited to:
- Customer entered an incorrect shipping address - Customer has an address forwarding service with US Post Office
- Extreme weather that prevents package delivery
- Strike by UPS/Fedex/DHL/USPS drivers
Shipping Terms & Conditions
- All orders to be processed within approximately one to two "business" days, provided the items are in stock and there are no problems with the payment verification. meritline does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Orders placed on Friday will be shipped on the Next Monday even air shipment, so Ground shipment will be more economical.
- In order to process your order smoothly, we strongly recommend you to use the same address for your shipping address and billing address. Otherwise, your order will be delayed for further verification.
- We offer Free Ground Shipping for selected items only. Please note that any item(s) NOT indicated as Free Ground Shipping will be charged the appropriate shipping fee. For Free Ground Shipping, we will ship by either Fedex Ground or United State Post Service (USPS). It applies to orders shipped within the U.S. only, excluding P.O. Box, Military Address (APO/FPO), Alaska, Hawaii, U.S. Protectorates such as Puerto Rico, Guam, Virgin Island.
- Meritline requires an adult signature on any package over $200.00 in value.
- We DO NOT accept any customer's own shipping account (FedEx, UPS, DHL/Airborne, or other carriers) for any order.
International Order Policy
-
Billing Information: (We strongly recommend you read the entire policy before you place an order.)
- For International orders : We Only accept Paypal, please ensure the ship-to address recorded in Paypal is the only address the shipment goes to.
- We do NOT accept international Credit Cards for domestic orders.
- After you enter the shipping address, the shipping fee will automatically appear.
- We are not able to provide destination country tax and duty charge if occurred.
- Please note that only items fulfilled by our China warehouse can be shipped
to international addresses.
- U.S warehouse does not have the set up to fulfill international order at
this moment.
COUNTRY IMPORT RESTRICTIONS:
Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. Meritline.com will NOT be responsible for any of the above Duties and Fees.
If the order arrives at your country and any of the following occur:
- The customer refuses to accept the package
- No attempt is made in the country of destination to deliver the package
- Meritline.com reserves the right to abandon the package(s) and WILL NOT BE RESPONSIBLE for any refund.
Free Ground Shipping Service on Meritline Dollar Store orders of $10 and up
Click http://www.meritline.com/dollar-store for more eligible items.
To take advantage of FREE Ground Service:
- Place $10 or up of eligible products in your Shopping Cart. (All items in Meritline Dollar Store are eligible)
- Proceed to checkout
- Ship your order to qualified worldwide address.
- Your order will be shipped with Singapore Post and delivered within 2 to 3 weeks.
- For an additional $1.99, your order will be upgraded to Ground Expedited Service. (Guaranteed delivery within 10 business days)
Notes:
- If your order contains ineligible items, you'll be charged shipping fees for those ineligible items.
- The Free Ground Shipping promotion is valid for shipping to most non-U.S. and United States addresses,
excluding P.O. Box address, Military Address (APO/FPO), Alaska, Hawaii, U.S. Protectorates such as Puerto Rico,
Guam, Virgin Island.
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