You might have enough motive to cancel or pause a Chegg account. You may not need their services anymore. It is essential to understand that you can deactivate your Chegg account if you want to put an end to the short term. In this blog post, I will describe Chegg Plan Cancellation and how to cancel Chegg Account Subscription.
During the suspension interval, you do not need to make any payments for Chegg services. After cancellation, you can still access all your bookmarks, expert Q&A questions, and other settings that you have earlier paid for it. The procedure to cancel your subscription pack stands on what you are joining for, from where you signed up.
Let’s get started and find out How To cancel Chegg Account Subscription?
What Is Chegg?
Chegg is an educational technology firm based in the US. It specializes in furnishing textbooks on rent, online tutors, 24 x 7 homework guidance, training, test practices, and other services for the students. It requires a monthly or yearly subscription. A user has the alternative to discontinue or cancel the subscription pack of Chegg at any moment. We will tell you the methods to cancel the Chegg Account. Stay tuned.
How To Cancel Chegg Subscription- Delete Chegg Account?
Following are the different methods to cancel out the Chegg subscription pack. Pick out any cancellation process depending upon how you originally signed up.
Method 1: Cancel the Chegg Subscription via the Chegg.com website:
Step 1: Firstly, open the web browser and visit the Chegg website through www.chegg.com.
Step 2: By putting your details, log in to your Chegg account.
Step 3. Select the “My Account” option through settings.
Step 4. Click on “change” or “cancel membership” present at the bottom of the page.
Step 5. Choose the “pay as you go” option on the right-hand side and click on “save changes.”
Step 6. Select the “unsubscribe anyway” option. Also, mention a cause for cancellation and select the “submit” option afterward.
Step 7. You will receive the notification for the cancellation plan of Chegg. Now, you are free from further payments, and you can access the Chegg account till your billing span get over.
Method 2: Cancel Chegg Subscription via Google Play Store:
Step 1. First of all, go to the Google Play Store on your Android phone or tablet. Make sure that you are signed in through an accurate Google account.
Step 2. Then open the Chegg app.
Step 3. Click on the “menu” button and select the “subscriptions” option.
Step 4. In the subscription option, choose the particular plan you want to discontinue.
Step 5. Click on the “manage” button and select the “pause payments” option or “Cancel subscription.”
Step 6. Adjust the time usually present in the range of 1 to 6 months as per your need, during which you cannot use Chegg services.
Step 7. Select the “confirm option” and, then you will get “unsubscribe” from the Chegg account for a particular interval.
Method 3: Cancel Chegg Subscription and Delete Chegg Account account via iTunes:
Step 1. First and foremost, open the “setting” and choose the “iTunes and App Store” option.
Step 2. Click on your Apple ID or hit the “view Apple id” option if Apple ID is unavailable.
Step 3. By using your ID and password, sign in to your iTunes account.
Step 4. Tap on “subscriptions” and choose the “manage subscription” option. Afterward, click on the Chegg study option.
Step 5. Finally, switch off the auto-renewal option. Click on the “done” option to cancel the service. After cancellation, you will automatically not be charged for other kinds of service anymore.
Method 4: Cancel Chegg account via PayPal:
Step 1. In the first place, log in to your PayPal account. Search for the “Chegg charge” option.
Step 2. Click on the “details” option under Chegg charges.
Step 3. Search for the “manage payments” option, then click “cancel payment.” Go for the “yes” option in the confirmation box.
Step 4. If you face any cancellation problems, you can contact PayPal customer services. You can also search for the “contact us” button at the bottom of the PayPal website, and it will guide you to contact the PayPal team.
Other Medium To Cancel Chegg Subscription Plan:
You can also terminate Chegg services in some other ways, such as customer care, live chat, or email.
(A) Email
Dispatching an email is a relatively slow-going method compared to customer care or live chat. Yet it gives you the additional benefits of duration to explain the reason for account cancellation. Along with it, you can also mention your time and date for cancellation.
By the way, the email address of Chegg company is jack@chegg.com which is the customer service email. You will get back the reply within 66 hours. You can look for an email from Monday to Friday and 10 a.m. to 8 p.m. EST.
(B) Customer care
If you desire to cancel the subscription of Chegg service in a single step, then approaching customer care is a better option. You can directly call customer care for the suspension of the account. It is one of the quick and effective ways to terminate the account. You must ensure that when they are available to receive the call.
The phone number of the customer service of Chegg is 8555819873. The best time to ring the phone is from 10 a.m. to 8 p.m. EST and Monday to Friday.
(C) Live chat
It enables a top way to communicate with the Chegg team directly to cancel the subscription. It is a rapid process, and you will instantly talk to team service.
The link of Chegg agents to make live chat is http://www.chegg.com/contactus/. Chat services are available only from Monday to Friday and from 9 a.m. to 8 p.m. EST.
How To Reactivate The Chegg Account After Cancellation?
Following are the steps to reactivate your canceled subscription pack, but few plans may not be available for reactivation.
- Open your Google play store on your android phone or tablet. Verify your sign-up account to avoid any mistakes.
2. Click on the “menu” button & after that, go for the “subscriptions” option.
3. Choose the subscription which you want to reactivate.
4. Click on “resubscribe.”
5. Go along with the mentioned instructions displayed on the screen.
Essential Points You Should Know About The Chegg Account:
There is some important information you should know and consider before using Chegg services.
1. Nearly all subscriptions renew beyond one’s control so that you can cancel them as per your requirement.
2. You can use Chegg services until the next billing date.
3. If you drop the services in the course of the trial phase, then you might have no longer be permitted to use them, and you get rid of them instantly.
4. If you uninstall the Chegg app, it does not mean that the subscription will get canceled. You must take appropriate steps to cancel out your Chegg plan; otherwise, you may get charged for the Chegg services.
5. Another benefit of the monthly plan of Chegg is that you can pause it on behalf of canceling. Payment will be counted after the total of months you stated. Also, there is a difference between pausing and canceling of Chegg plan
6. There is no possibility of switching off your Chegg account through your account settings. Alternatively, you have to interact with customer care via email, live chat, or phone calls. Through customer care services, you can also delete your account forever.
Wrapping Up – Delete Chegg Account:
I hope that this post was beneficial to you. All your confusion might get cleared, and you got the answers to all your questions. All the best, and, please let us know if your problems get solved successfully through this post. In case of any doubt, you can mention it below. We will try our best to resolve it.