With the advent of Magento 2, the shopping experience and experience for visitors, as well as the administration processes for store owners, are changing dramatically.
Many Magento shop owners can’t make the decision to upgrade and move to the next level. But those who have already done this are now thinking about optimizing the performance of their stores.
Magento 2 provides stores with advanced functionality, especially in the Enterprise Edition.
1. Improve user experience
The basic Magento 2 search engine is performing better than ever before. But you can always improve it using magento 2 migration services by Elogic.
Search is one of the most important user experiences in high-traffic stores, so you should consider installing an add-on solution to increase the number of orders with improved search results.
2. Automate the management of exchanges and returns.
Another well-known way to increase customer loyalty is effectively managing returns and exchanges.
Any store needs a tool to handle all returns / exchanges. Most businesses still do this by hand. However, this is ineffective.
For example, customers could request refunds directly from their accounts and receive refunds in store units if they like the option.
When the return is approved, the customer receives an email notification with a return shipping label that simply needs to be printed.
3. Use support tools to improve customer satisfaction.
Loyalty and satisfaction are close relatives.
Thus, if you launch a loyalty program for your store and use a ready-made return management module, then the use of support tools is a must.
The better your support team works, the happier your customers are.
To make things easier for your team, you should install a couple of support ticket management solutions and organize your FAQ.
4. Improve the user experience
The basic Magento 2 search engine is performing better than ever before. But you can always improve it using extensions.
Search is one of the most important user experiences in high-traffic shops, so you should consider installing an add-on solution to increase the number of orders with improved search results.
5. Include flat directory
One of Magento’s main concerns is the speed at which the database is read. If you have a lot of products on your Magento 2 website, , you may face the issue of slow website loading.It would be logical to supplement your store with extensions for technical support, automation of returns and FAQ, which will lead to an increase in both the efficiency of daily processes and customer loyalty.
You can enable flat categories and products to increase the magento 2 speed optimization of your database.
Store owners want to communicate with their customers quickly and efficiently.
This is possible if it has some email marketing functionality. With their help, it is very convenient to automate different types of event reminders, for example:
• The user left purchases in the cart and left the site (abandoned cart);
• The buyer added the items to the wishlist and took no further action (Wishlist items);
• Any other trigger that you plan to use.
Every store owner tries to make the most of the Magento 2 store experience.
But here it is important to find and maintain the right balance between the number of extensions installed (and not used!) And your business goals.
Multiple stores can be created on one Magento 2 site. You will be able to use different products and category structures for each store. But all stores will have the same currency and prices, payment and shipping methods, taxes, inventory management system, customer accounts. The store copies all data from the global site.