You have so many reasons to love Snapchat, right? Snapchat is perfect for selfie-lovers. When you are hanging out with your buddies, isn’t adding a Snapchat to your gang serves as a perfect idea for fun? You can apply multiple filters and share it with your friends. Snapchat has a huge fan following, especially among youngsters. But, how to cope-up with the situation when your favorite Snapchat is not working? Doesn’t Snapchat down affect you?
Definitely, it is! You cannot entertain you when it is the sole medium for your entertainment. Yes, many of you may use only Snapchat for enjoying their spare time. Here, we can try some ways to help you when you are facing the issues with Snapchat down. Follow these methods that can resolve the issue for you.
Before you get to know the methods, you must check if the Snapchat is actually facing the down issue or is it just a simple problem related to your mobile or internet connection. Yes, checking is the must-to-do kind of step. But, how to do that? Do not worry! We have the solution.
How to check if you are really facing the Snapchat down issue?
If your Snapchat is not working, maybe it is just the normal issue related to your phone only. So, you must make sure of that. Knowing the issue must be the first step prior to taking the measures. There are two ways to check.
Snapchat twitter support account
With this official account of Snapchat on twitter, you can learn about the latest news and issues ongoing about the application. So, you can just visit the link to know about the same.
Link: twitter.com/snapchatsupport/
Down Detector
This is the site which can tell you the latest issue happening with the various applications. On the page, downdetector.com/status/snapchat/, you will come to know about the issues with just one click.
Now, after going through these options, you can definitely find out the real problem you are facing. And, now, let’s move to the actual solution.
What to do while facing the Snapchat down issue?
Go for the restart
Sometimes, the issues may resolve just by restarting and resetting your device. The same can be followed in the case of Snapchat down too. Switch off your phone and start it after a few minutes.
If the issue is not too big, doing this can help you directly.
Try updating your app
While in normal conditions, you may not want to go for the updates but, here, it can help you to fix the issue. You should do this when you are not” facing the Snapchat down issue.
First of all, you should log out of your account and then, log in again. In many cases, just doing this solves the issue but, if, even after nothing is working, you can go for the updates. Go to the play store app and update it.
Make sure your internet connection is good
Sometimes, the issue lies within the internet connection and you are thinking in other ways. Make sure if you are connected to the good internet connection. You can turn the mobile data off and turn it on after some minutes.
In case, you are using a WiFi connection, off and on it again. This may work for you. Also, check for your signal, do not use WiFi from a far away place. Try moving closer to the place where the WiFi router is kept. Another thing that you can do is to reset your WiFi router.
And, if you are using a VPN, disable them right now. This may be the direct issue. The apps like Snapchat stops working after detecting the apps from the third-party.
Check out the app permissions
If you check out your internet connection and find nothing goes wrong, you should try to check out the app permissions for the Snapchat down issue. It may be possible that your Snapchat app doesn’t have the right permissions to function properly. But, how to do the same?
Follow these simple-step guidelines to settle the issue.
- Visit your Snapchat
- Go for your profile
- Click on settings
- Then, you need to tap on the permissions.
- You will see Tap to enable option. Tap on it and you will get inside the system settings where you can set the permissions required for the smooth working of the app.
Clear the cache
You may have done it several times but you must try it again to fix the issue. When you download the apps in your phone, it automatically downloads the media and who knows the file may be corrupted and causing the issue to Snapchat? So, it is recommended to clear out the cache to keep you safe.
Steps to clear the cache.
- First of all, go to Snapchat.
- Then, open your profile
- Click on the settings there
- Go to the bottom of the page
- Now, tap on the clear cache.
While doing this, you should not be worried as it does not delete your necessary data like pictures and contacts.
Clear the conversation
When you cannot send the snaps on Snapchat even after there are no issues with your network connection and phone, then clearing the conversation may work for you.
Below are the steps that help you learn how to do it.
- Visit the Snapchat
- Now, you need to open up your profile
- Then, move to the settings.
- Go and scroll down the page.
- You will see the tab, clear the conversation. Click on it.
- Now, choose the conversation and give the confirmation.
This is how you are done with the steps to clear the conversation. This is the hassle-free procedure.
But, even after clearing the conversation, if you still are not able to send the snaps to your friend, you can remove them for a while and try adding them back.
- Go to Snapchat.
- Now, visit your profile
- After this, you need to tap the Add friends option.
- Then, simply, tap on My friends option.
- Choose the friend to remove.
Go for the help center
Never lose hope! If you have tried all of the methods above and still not getting any positive results, you can try the help center for the issue. Here is the link for the same, support.snapchat.com. Tell them you issue and find the solution.
Final words
Recently, Snapchat has seen the utter growth in the number of its users. Obviously, it already has millions of users all over the world. Just like any other social media app, Instagram, Facebook, etc, Snapchat has its majority of the users among the youth. Specially, teens are so much fond of it.
Its most important feature that attracts the users is, filter. Yes, Snapchat has a vast range of filters to choose from. We wholeheartedly hope that you like the idea of knowing and solving the Snapchat down issue step-by-step. These processes are hassle-free.